Disclaimer: I do not own a Peek. Yet.
Dear Peeksters,
Last October, I discovered your great little device, and it fit everything myself and many college students need:
- always-on email on-the-go
- unlimited texting
- dirt cheap price
Until you guys came around, the only good options were Blackberries or iPhones. The lowest cost of ownership for a 'berry is in the hundreds, and good luck paying less than a grand a year for an iPhone(it's still wonderful, though.)
Then you arrived. A device with sleek looks, no nonsense software, long battery life, and 2 functions: Email and Text. It's basic, but that's all I need. It works on T-Mobile's cell network, so it works practically everywhere. The best part of it all, however is it's price: $50 for the Peek itself, and $20 a month for the service. To sweeten that deal, you also have the freedom of NO CONTRACTS.
It sounded too good to be true. For some demographics, it is.
- As a student at a university, we are provided with a very wonderful email system, which uses a different protocol(IMAP) than the one the Peek currently supports(POP3).
- The Peek system does not receive emails or texts instantly. It could be up to 10 minutes before you receive your messages. This makes a huge difference in such a fast-paced world.
- The software is very low-tech, and very slow.
Thankfully, you Peeksters are great folks. You are exactly what a small business should be: great niche ideas and excellent customer support. In fact, you guys are already rumored to fix everything I've complained about. You're adding premium features and keeping the Peek at a rock-bottom price. If you can effectively roll out a few good software updates, you might just break yourselves into a huge demographic: the college students. In the mean time, keep up the great work!
